In Which I Rant About Work Troubles
Aug. 21st, 2013 11:59 pmI managed to earn my first written warning at work. My supervisor had said it was a verbal warning yesterday, but must have forgotten the verbal warning I’d been given several months ago (that warning I could not take seriously, as it was due to the guests’ feelings being hurt because, and I quote, I “made her feel stupid”. It’s hard to feel repentant over all the pride). So it became a written warning, not necessarily due to my lack of overall reservations (they are low side of average) nor revenue, (which is upper side of average for all I don’t have reservation), but because my conversion is low. Conversion. I’ve had consistently low conversion rates for months. I’ve had low insurance sales for a few months, too.
I have, like, a week to magically get my conversion rate up when I’ve had three days with no reservations whatsoever. People call in to make reservations, sure. But they saw it somewhere else for less. Or do they really have to pay for their three year old? 'But it’s only a baby! Surely a baby doesn’t have to pay'. 'We were going to make reservations, but we're so upset about having to pay for a child'. 'Can I buy a chicken sandwich at x restaurant? I just really need to be sure there’s a chicken sandwich waiting for me'. Or, ‘I thought if I called you directly, you’d lower the price for me’. ‘But I cruised with you before, don’t you have a discount’?
It goes on and on and I hear their astonishment that they have to pay money for a cruise, or ask the same question over and over, making me answer the same, over and over.
That's me, the old, broken record. This is not a job for me. It never was. I need to accept that if I stick around, I’m going to be fired as I cannot stop myself from getting angry every time someone begins to whine about paaaaying. Why does it cost mooooneeey? It’s easier to get a new job when you already have a job. I have a job on the outs. It is time for me to find a job to squeeze into elsewhere.
On the new shift bid that starts up second week of September, (my new shift schedule) I’ll have weekends off. It might be smart to look into getting a part-time job someplace else; if I lose this job, I’ll at least have something.
Whatever it is, I desperately want to be off the phones. I’ve always preferred data entry or filing to phone jobs. Something that isn’t 100% customer service, dealing with the general populace eight plus hours a day. Something that doesn't have me talking to people who are assholes set to make all loose faith in humanity.
Downside? If I drop my current job, I lose my 'steady work history,' there’s no way I’m going to pull buying a condo. Not happening. Am a bit sorry, but all not buying a condo means is I pay off my car loan and start an IRA, and have a tiny money safety cushion and no more debt.
I hate to own up to having an idea for a Comic-Book themed romance novel and a (so far) supernatural romance/erotica novel (book. things.) because, don’t I always have ideas? When is anything finished? Even my 50,000 word Who fic isn't done. But as advice macros say, “You’ve hit rock bottom? Good. You have a firm foundation.” The boredom is mixing with desperation and my, isn't it a potent mixture?
I have a nice place to live. I have savings I could live off of if worse comes to worst. And I can write shit. If keep saying it, maybe one day it’ll be true.
Tomorrow, tomorrow, tomorrow. I need to get my ass up and at ‘um early.
no subject
Date: 2013-08-22 07:56 pm (UTC)